Replacement Dice Shipping Starting Soon!
almost 5 years ago
– Tue, May 21, 2019 at 05:05:46 PM
Thank you for your patience!
The replacement KAP d6s have arrived and we're preparing to have those shipped out. We're going to be shipping them early in June, so you have until May 31st to get an address change in.
If you need your address changed, please email [email protected] so we can sort that for you!
Thank you for your patience again!
Update!
almost 6 years ago
– Thu, Jul 19, 2018 at 12:05:35 AM
Hey folks!
Packages are going out! A few updates:
First, there was a printer error with the King Arthur Pendragon dice. We're having to go print a new run (which we're doing), and we'll be shipping those to you separately as soon as they're completed. It shouldn't take long.
Second, the Deck100 is shipping separately (logistical issues between fulfillment centers.) Those are being sent this week, so you should receive them shortly.
Lastly, if you have ANY issues, reach out to [email protected]. We're fulfilling 3 projects right now, so we beg your patience, but we're working to get everyone answered as quickly as possible.
Thanks!
- The Nocturnal Media Team
Fulfillment Begins!
almost 6 years ago
– Wed, Jun 27, 2018 at 12:21:38 AM
Hey folks!
Thanks for your patience.
We had a bit of a go-around with the new fulfillment company, getting our submitted files to match their needs and it took a few revisions, but now we've submitted the required files!
Storypath Card went to fulfillment at the same time, so it's been a busy few weeks getting that all sorted, but, it's starting now!
Fulfillment should began this week for all orders (domestic and international!)
Thanks so much for your patience!
- The Nocturnal Media Team
Update!
almost 6 years ago
– Sat, May 26, 2018 at 10:29:55 PM
Hey folks!
The books have arrived at the US Fulfillment center, and we're awaiting some information around the international.
As a reminder, please confirm your BackerKit as we're closing it at the end of the month to begin building the fulfillment files!
- The Nocturnal Media Team
Refund Process
almost 6 years ago
– Tue, May 08, 2018 at 01:41:45 AM
Hi folks.
At this link, you will find the refund form for Once Upon a Time in Camelot. At this time the options have not changed.
(URL for those who would prefer it separate: https://goo.gl/forms/xaQn80AQupqFb0o72)
We are aware of the feedback you've provided, and the team is talking about other possibilities, but we've elected to gather your information at this time.
As the team talks through the process, any changes we might make will be communicated to you, and we'll update you on the steps.
The pieces of the project are arriving and we're preparing the remainder of the project for fulfillment. Please ensure your BackerKit address is correct at this link: https://camelot.backerkit.com/
The refund form and the BackerKit will be closed on the 31st of May, as we begin to prepare fulfillment for the rest of the project.
Thank you for your support and patience.
- The Nocturnal Media Team
